What is the Monthly Pendant Test and why is it important?
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The personal alarm is designed to be there for fast support when it matters most. That’s why MePACS asks all participants to complete a Monthly Pendant Test (MPT). This quick and easy test helps ensure the alarm is working as it should and you know how to activate it.
What is the Monthly Pendant Test (MPT)?
The Monthly Pendant Test is a quick test participants complete once a month with MePACS to confirm the alarm system is working properly. When the alarm is installed, the monthly test date is written on a magnet attached to the front of the User Guide. We recommend placing this magnet on the fridge or another visible spot as a helpful reminder.
Completing the MPT helps confirm the alarm works correctly, can connects to MePACS, and you can clearly hear and speak with our operators.
It is important to note that while we may call to remind you that your MPT is overdue, it is the responsibility of the participant to complete the test each month.
What are the benefits of testing the alarm monthly?
A quick monthly test helps ensure safety every day, provides reassurance and helps prevent issues before an emergency occurs.
✓ Peace of mind knowing the alarm is ready when you need it
✓ Early detection of any faults
✓ Reliable communication with MePACS when the alarm is activated
✓ Greater confidence when using the personal alarm
✓ Reassurance that support is always available
How to do the Monthly Pendant Test?
The MPT only takes a few minutes. Ideally participants should test on the date shown on the magnet.
1. Activate the alarm
2. Wait for MePACS to respond
3. Once we respond, simply say it is a test
If there's no response after 2 minutes, try again. If there's still no response please call us 1800 451 300.
What’s the difference between the MPT and the Daily Call?
Both services support your safety but in different ways: The MPT focuses on alarm reliability, while the Daily Call focuses on personal wellbeing.
Make monthly testing part of the routine
Taking a few minutes each month to complete the Monthly Pendant Test is a simple way to help ensure the personal alarm is ready when it counts. It provides reassurance, builds confidence, and helps MePACS support our participants effectively if an emergency ever occurs. Making the MPT part of the routine is a small step that can make a meaningful difference to safety and peace of mind.
Frequently Asked Questions
It is the responsibility of every MePACS client to complete the test each month. Carers, friends or family members can assist if needed.
Any alarm device you have with MePACS should be tested monthly, including the home pendant alarm, Solo Connect Watch and Mobile Alarm. Regularly testing each alarm device helps ensure it is working as it should. If you’re unsure which devices are linked to your service or how to test them, our team can help.
If you miss your date, simply complete the test as soon as you remember. There is no penalty for missing the exact date —the most important thing is making sure your alarm works when you need it.

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