Solo Connect: smart, stylish, safe personal alarm watch

The Solo Connect Personal Alarm is one of MePACS newer and more popular products. Its ability to detect a fall, raise an alarm and then allow the wearer to speak directly to the Melbourne-based MePACS team is quite literally life-saving for Solo Connect wearers.

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Your Solo Connect Personal Alarm watch will be delivered to you with a charger and a User Guide booklet. You can see an ‘unboxing’ video below that takes you through what to do when you first get your Solo Connect.

Once you have charged and activated the device with the MePACS team, you can go about wearing it just like a normal wristwatch.  

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How do you raise an alert through your watch and when should you?

Raising an alert is easy. Just tap the alert icon at the bottom of your watch face. It appears as a white exclamation mark in a red triangle and is super easy to see.

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When should you raise an alert?  

• If you feel unsafe

• If you feel unwell

• If you have a medical emergency

• If you are lost and unsure of your surroundings

• If you experience a fall

Press the alert icon on your watch. The MePACS team will respond through the watch within two minutes.

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What about other functions of the Solo Connect Personal Alarm?  

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If you can talk to the MePACS team through the watch, does that mean you can talk to other people too?

The Solo Connect cannot be used to talk to other people. Its primary function is to connect you to the MePACS Emergency Response Team who rapidly assist when you need help.

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Can I download other apps to the Solo Connect?  

Unfortunately, no. Other apps can interfere with the MePACS emergency response software, limiting the watch’s ability to keep you safe.

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How will the watch know where I am if I have a fall?

The Solo Connect is GPS enabled, meaning it can show the MePACS team where you are located within two metres. This means if you were to fall when not at home, we can send an ambulance or family member to assist you promptly.

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Wouldn’t I be better off to simply buy a smart watch from a retailer?

Some smart watches do have a fall detection mechanism and will send a SMS to a family member or friend. The MePACS Solo Connect provides the support of a 24 hours a day, 365 days a year, Melbourne-based emergency response team who will contact you through your watch and help when required.  With a MePACS Solo Connect Personal Alarm you can enjoy genuine peace of mind knowing that help is at hand. Our trained emergency response monitors are knowledgeable and experienced. They assess the situation and know exactly what to do to get you the right help.

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