Introducing Bayside Health

A Stronger, Connected Future for Healthcare

On 1 January 2026, five major Victorian health services — Alfred Health, Bass Coast Health, Gippsland Southern Health Service, Kooweerup Regional Health Service and Peninsula Health — officially united to form Bayside Health, a major public health provider serving more than 1.2 million people across Melbourne’s south‑east and regional Victoria.
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As a division of Peninsula Health, MePACS Personal Alarm Service is now part of the exceptional Bayside Health care group.
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‍This merger is an exciting milestone that reflects the Victorian Government’s long-term Health Services Plan to deliver healthcare that is better, safer, more accessible and more connected for the community. Bayside Health will build on strong existing clinical partnerships and create new opportunities for research, service expansion and staff development — all focused on improving patient outcomes.
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‍As a proud division of Bayside Health, MePACS remains committed to providing the exceptional care and personal service our clients rely on every day. There is no change to our service or how clients engage with us. What does change is our ability to grow and innovate as part of a stronger, more integrated health network — ensuring our personal alarm response service continues to support Australians to live safely and independently at home.

Importantly, all MePACS profits will continue to be reinvested into public health initiatives and research, directly contributing to better healthcare for all Australians, rather than private shareholders.
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Part of the Healthcare Network

Some of the other benefits of MePACS being part of the public healthcare network include:

We uphold the highest standards of care and service quality in line with healthcare legislation and regulations. Our person‑centred services are inclusive, respectful and empathetic.
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MePACS' services are registered with both My Aged Care and the NDIS, which means that we meet their requirements for compliance and can be funded through these national government programs.
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We are able to partner with hospitals, universities, the National Centre for Healthy Ageing and others to support research, innovation and new initiatives for vulnerable Australians.

Our team are all Bayside Health employees based in Melbourne, first-aid trained as a minimum, and fully compliant with the Disability Act and Aged Care Act.
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The creation of Bayside Health marks the beginning of a new chapter filled with opportunity. Together, we are part of a future-focused health service that benefits our clients, partners and community.