What aged care support can Aboriginal and Torres Strait Islander peoples access?

The MePACS Marketing Team
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Health & Wellbeing
Acknowledgement of Country

MePACS acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Owners of Country throughout Australia, and pay our respects to Elders past and present.

Celebrating Aboriginal and Torres Strait Islander peoples

Each year, NAIDOC Week provides an opportunity to celebrate the history, culture and achievements of Aboriginal and Torres Strait Islander peoples. It also encourages important conversations about access to services that support health, safety and independence.

For many First Nations peoples, staying connected to home, family and Country is central to wellbeing. As people age, or live with disability or chronic conditions, having the right support in place can make a meaningful difference to everyday life.

What many people may not realise is that Aboriginal and Torres Strait Islander peoples can often access government-funded aged care and support services earlier than the broader population, helping them get support when they need it and remain independent and connected to community for longer.

What government-funded aged care support is available for aboriginal and Torres Strait Islander peoples?

Aboriginal and Torres Strait Islander peoples have access to several aged care programs and support services through My Aged Care.

Some programs are designed specifically for First Nations peoples, while others are mainstream programs that all Australians can access.

Importantly, Aboriginal and Torres Strait Islander people may be eligible for government-funded aged care from 50 years of age (rather than 65 for the general population).

Indigenous-specific aged care programs and supports

Program Purpose Delivered By
National Aboriginal and Torres Strait Islander Flexible Aged Care Program (NATSIFACP) Provides flexible, culturally safe aged care tailored to Aboriginal and Torres Strait Islander communities. Includes Home care, community care, residential care, respite, cultural activities, Indigenous workforce participation, and support to remain connected to Country, culture and community. Local Aboriginal Community Controlled Health Organisations (ACCHO)
Elder Care Support (ECS) Program Provides culturally safe assistance with accessing and navigating My Aged Care registration, assessments, referrals, care coordination, advocacy and more. National Aboriginal Community Controlled Health Organisations (NACCHO) and Aboriginal Community Controlled Organisations (ACCHO)
Aboriginal and Torres Strait Islander Aged Care Assessment Organisations Culturally safe aged care assessments delivered by Aboriginal and Torres Strait Islander organisations using culturally safe, trauma-aware and healing-informed approaches.. Aboriginal Community Controlled Organisations (ACCOs), Aboriginal Community Controlled Health Organisations (ACCHOs), and specialist Indigenous aged care

Mainstream My Aged Care programs

Program Purpose Delivered by
Support at Home Program Supports older people to remain independent in their own home with Personal care, nursing, allied health services, domestic assistance and social support. My Aged Care
Commonwealth Home Support Programme (CHSP) Provides basic support services for those needing lower levels of care, including domestic assistance, meal services, transport, social support, respite care, home maintenance and allied health support. My aged Care
Funded Residential Aged Care Provides accommodation and 24-hour care when a person can no longer live safely at home. Includes accommodation, meals, nursing care, dementia care, allied health services, palliative care and lifestyle activities. My Aged Care
Care Finder Program Provides assistance registering with My Aged Care, arranging assessments, understanding service options, finding providers and accessing ongoing support. My Aged Care — Find care finders in your area

Additional supports available through My Aged Care

These are not standalone programs but may be available through an approved aged care package or service:

Support Available Under What It Covers
Assistive Technology - Support at Home Program (via the AT-HM Scheme)
- Commonwealth Home Support Programme (CHSP)
Equipment to help people maintain independence and safety, including mobility equipment, daily living aids, personal alarms and other support devices.
Home Modifications - Support at Home Program (via the AT-HM Scheme)
- Commonwealth Home Support Programme (CHSP)
Home modifications to improve accessibility and safety, including ramps, grab rails, handrails, accessible bathrooms, and more.
Dementia Care - Residential Aged Care
- Support at Home Program
- NATSIFACP
Specialist support and services for people living with dementia, including personal care, supervision, cognitive support, and specialised residential and community-based services.
Allied Health Services - Support at Home Program
- Commonwealth Home Support Programme (CHSP)
- Residential Aged Care
- NATSIFACP
Clinical services including physiotherapy, occupational therapy, podiatry, speech pathology, dietetics and other clinical therapies.
Advocacy Services (OPAN) Available for all My Aged Care programs Independent advocacy and information services to help older people understand their rights, raise concerns, make complaints, and navigate the aged care system.
Translating and Interpreting Services Available for all My Aged Care programs Communication support services to help people access information and services in their preferred language.

Why should Aboriginal and Torres Strait Islander peoples contact NACCHO for aged care support?

NACCHO (the National Aboriginal Community Controlled Health Organisation) works closely with Aboriginal Community Controlled Health Organisations (ACCHOs) and Aboriginal Community Controlled Organisations (ACCOs) across Australia to help Elders and older Aboriginal and Torres Strait Islander people access culturally safe aged care services.

Through its Elder Care Support Program, NACCHO provides community-led assistance that helps people understand and navigate the aged care system more effectively.

Key benefits:

  • Receive culturally safe support from First Nations staff who understand community, culture and local needs.
  • Get help navigating My Aged Care and aged care services, making it easier to understand available support and access the right care.
  • Access the Elder Care Support (ECS) Program, which assists Elders, older people and their families throughout the aged care journey.
  • Benefit from community-led care coordination, delivered through local ACCHOs and ACCOs that understand the needs of their communities.

Why maintaining independence matters?

Remaining independent at home and active in the community plays an important role in overall wellbeing.

For Aboriginal and Torres Strait Islander peoples, it can help:

  • Maintain connection to Country
  • Stay close to family and community
  • Support cultural identity and practices
  • Build confidence and emotional wellbeing

Having access to appropriate support services means people can continue to live in a way that feels safe, familiar and meaningful to them.

How can aged care support help with managing chronic conditions?

According to the Australian Institute of Health and Welfare, Aboriginal and Torres Strait Islander peoples are more likely to experience chronic conditions such as diabetes, cardiovascular disease and respiratory illness. This can affect the ability to maintain independence and community connections.

Common challenges may include:

  • Reduced mobility or balance – Pain, muscle weakness or joint stiffness can make it harder to move safely around the home, climb stairs or get in and out of the shower.
  • Managing ongoing health conditions – Chronic pain and other health conditions may cause fatigue, dizziness or sudden flare-ups that make everyday tasks more challenging.
  • Travelling to appointments or accessing services – Driving, walking long distances or using public transport can become difficult when pain affects mobility or energy levels.
  • Feeling confident at home alone – Concerns about falls, medical emergencies or experiencing a pain flare-up without immediate support can affect confidence and peace of mind.

Accessing the right aged care services can people manage ongoing health conditions through nursing and allied health support, while social support services can make it easier to attend appointments, participate in community activities and feel more confident living at home.

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How can monitored personal alarms help First Nations peoples?

Monitored personal alarms provide a simple and effective way to call for help when needed, with dedicated 24/7 response by trained professional responders.
At a press of a button, help can be arranged quickly — providing reassurance to both the individual and their family.

They can be especially helpful for people who:

  • Live alone
  • Have a chronic health condition
  • Are at risk of falls
  • Want added confidence at home or in the community

With MePACS alarms, users have access to:

Taking the next step towards independent living

Every Aboriginal and Torres Strait Islander person deserves access to support that respects their culture, values and way of life. Whether it's government-funded aged care services, community-led support through NACCHO, or added peace of mind from a monitored personal alarm, the right support can help people stay independent, connected to family and community, and confident living at home. If you or a loved one could benefit from additional support, now is a good time to explore the services available and find the option that best meets your needs.

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Choosing a personal alarm?

Our team can help you choose the best option for your needs.

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