Yvonne’s story: staying independent with a personal alarm

Living independently with her beloved dog Tuppy, Yvonne has always valued her freedom. In 2016, she made a decision to prioritise her safety, choosing a MePACS personal alarm system with both Home and Mobile options to support her at home and when she’s out and about.

“I had arthritis in my feet, and on two occasions I couldn’t even get out of bed. I realised I had no way of contacting anyone for help, and that’s when I knew I really needed a personal alarm," said Yvonne.

For people living alone, having a simple way to call for help can make everyday life safer and more manageable. For Yvonne, having a 24/7 monitored personal alarm quickly became an essential part of staying independent.

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Fast support when it matters most

Not long after receiving her alarm, Yvonne experienced two medical emergencies. Each time, she was able to press her pendant and connect directly with the MePACS emergency response team, who acted quickly to arrange the right support.

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“One of the symptoms of my medical conditions is getting the shakes, and it can happen so violently that I can’t form words properly," explained Yvonne. "So, I pressed my alarm pendant and MePACS called my sister-in-law and the ambulance for me. I was impressed that my contacts and the ambulance all arrived within 20 minutes, arranged by MePACS," she shared.

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On another occasion, Yvonne experienced an “acute attack of sciatica” down her right side. Again, she used her alarm to call for help. A trained monitor assessed her situation, referred to her medical history on file, and arranged support from an on-call doctor. The doctor stayed on the phone with Yvonne, monitoring her condition until her symptoms eased, helping her avoid a hospital visit.

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Confidence to live independently

For Yvonne, having access to reliable, 24/7 emergency monitoring has brought a lasting sense of reassurance. It allows her to continue living independently, knowing support is always close by.

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"The fact that I live alone is why I think a personal alarm is an absolute necessity to have. I don’t have to rely on anyone else, because I know I am guaranteed a response from MePACS 24/7. When you think about it, MePACS may just save your life," said Yvonne. "Each time, the response was very quick. My emergency contacts were notified with such speed so they were able to help me with my crisis on both occasions.”

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With both a Home and Mobile Alarm, Yvonne feels supported wherever she is — at home, out in the community, or even travelling. “I always have my Home Alarm around my neck, and I wear it in the shower too. When I go out, then I switch it for the MePACS Mobile Alarm and I can even take that on holiday with me.”

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Simple, reliable support every day

For Yvonne, the value of a MePACS personal alarm is in its simplicity. It fits easily into her routine, providing a dependable safety net without disruption. "For me, it’s the security in knowing that whether I am at home or away, I have help from MePACS. It’s just the press of one button – easy and simple, she says.”

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“I absolutely recommend MePACS just for peace of mind, particularly if you live on your own, because it’s that safety net. Knowing that you get an instant response is so important, and I feel so much safer in my own home because I have MePACS constantly looking out for me,” concludes Yvonne.

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A safer, more independent way to live

Yvonne’s story shows how the right support can make a meaningful difference. With a trusted personal alarm and 24/7 monitoring, it’s possible to stay active, live independently, and feel confident that help is always within reach.

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