MePACS + OTs

Working together to support client safety

As an OT, you help your clients thrive. We help them stay safe.

With 24/7 professional emergency response, we provide a reliable safety net—helping clients live independently with confidence, at home and in the community.

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Personal alarm funding options

MePACS is an approved provider for all key government programs.
We offer special pricing for HCP and NDIS funded clients.

Funding Options Overview

Why Choose MePACS

Safety you can trust

35+ years' experience

Founded in 1989, MePACS has been a professional emergency response service for more than 35 years.

Better duty of care

As a division of Peninsula Health, a Victorian public healthcare service, we are committed to the highest duty of care and compliance standards.

Supporting all Australians

All our profits are reinvested in public health initiatives and research—supporting better outcomes for all Australians.

Care plan integration

We handle the entire onboarding process from start to finish and support clients at every step of the way.

About Us

Features & Benefits

The benefits of monitored alarms

Managing the safety of older and at-risk persons living independently is a healthcare priority. Research has shown that MePACS monitored personal alarms not only present an effective solution for patients, but can also result in significant cost savings to the Australian healthcare system.

Reducing unnecessary ambulance attendance

According to research, MePACS emergency response service helped reduce ambulance attendances by approximately 35%.

Reducing the impact of falls

Falls are a leading cause of injury, hospitalisation and death in Australia. A quick response has been proven to help prevent further injury or complications and reduce poor physical and mental health outcomes following a fall.

Increased sense of security and confidence

Alarm users cite feeling safer and more confident living independently with the support of a monitored personal alarm.

Reliable rapid response

MePACS monitored alarms have a dedicated team of professionals ready to respond, even in the middle of the night. Auto-dial alarms rely on family and friends, who are not always available to respond.

Trained emergency monitors

MePACS emergency response operators are Peninsula Health staff, based in Melbourne and trained in line with Triple Zero triage protocol. We do not outsource to 3rd party call centres.

Secure medical information

Relevant client health and medical data is kept securely on file to assist with tailoring our response. When needed, it is provided to emergency services so they can prioritise the situation accordingly.

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