Working together with OTs

Enabling clients to thrive

MePACS works with Occupational Therapists to empower their clients to live safely at home and in their community.

Our trained 24/7 emergency response team, guarantees every call for help is answered fast – offering genuine peace of mind.

Beyond safety, MePACS' service enables clients to thrive through enhanced independence, wellbeing and confident participation in daily life.

Quick links

1. Prescribe an alarm

2. Request a quote

3. Application form

Referrers Hub

Personal alarm funding options

MePACS is a registered provider for all key government programs; including the sole provider for Personal Alert Victoria.
We offer special pricing for HCP and NDIS funded clients.

Funding options overview

Why choose us

The benefits of MePACS alarms

Managing the welfare of older and at-risk persons living independently is a healthcare priority. Research has shown that MePACS monitored personal alarms are an effective solution for clients, resulting in improved health outcomes as well as significant cost savings to the Australian healthcare system.

Reducing unnecessary ambulance attendance & hospital admissions

According to research, MePACS emergency response service reduces unnecessary ambulance attendances by approximately 35%.

Improved falls management

Falls are a leading cause of injury, hospitalisation and death in Australia. A quick response has been proven to reduce the impact of a fall by preventing further injury or complications and improving physical and mental health outcomes.

Improved independece & wellbeing

Alarm users cite feeling safer and more confident living independently with the support of a monitored personal alarm. This promotes greater participation in activities of daily living, improves wellbeing, and enables more social and community connection.

Reliable rapid response

Our professional team respond fast to every call, 24/7, every day of the year, providing reliable support. By contrast, auto-dial alarms are not reliable as they depend on family and friends who may not be available or capable of responding effectively.

Highly-trained operators

MePACS emergency response operators are all first-aid qualified Peninsula Health staff, based in Melbourne.

Our team is trained in line with Triple Zero triage protocol, so we ask the right questions in order to arrange the right help.

We do not outsource to third-party call centres.

Person-centred care

As a division of Peninsula Health, a Victorian public healthcare service, we are committed to the highest standards of care and compliance.

Relevant client health information is securely kept on file to support client call management and Triple Zero triage, and to enable Emergency Responders to be better prepared and tailor client care.

Recommend an alarm for a client

Ready to order? Complete application here