Client Story

“My family and I think the MePACS service is absolutely wonderful."

Kathleen

With a love of travel and family, Kathleen can’t wait to pack her bags for her next holiday. Until then, she knows she can rely on MePACS Personal Alarms to help her feel safe and confident at home.

“I’ve lived alone for some time, and a friend from my local community group recommended MePACS so I could access emergency assistance whenever I needed it. I’ve had my MePACS personal alarm for about 10 years now, and the peace of mind is wonderful.”

Why Kathleen trusts MePACS

Kathleen experiences respiratory issues, including asthma and bronchitis, which sometimes leave her short of breath—especially at night. “It’s awful when I wake up struggling to breathe" says Kathleen, "but I know all I need to do is press my MePACS alarm once. The response team answers very quickly and stays on the phone until the ambulance arrives. That gives me such a sense of calm.”

Safety and independence every day

Kathleen wears her MePACS alarm every day, starting first thing in the morning. “It’s the first thing I do when I wake up. I press the daily call button to let MePACS know I’m up and about, then I go about my day without worry. Right now, I’m doing a jigsaw of puppies and I don't even notice my alarm.”

Family reassurance

Kathleen moved from England to Australia nearly 50 years ago and raised four children here. She feels lucky to have her family close by—and they love the extra reassurance MePACS provides. “My family and I think the MePACS service is absolutely wonderful. You’ve got care and assistance all in one. I’ve recommended MePACS to friends before and will continue to do so.”

Always ready for life’s adventures

Kathleen’s last holiday was to New Zealand and she’s already planning her next trip. In the meantime, she keeps busy with cooking, crafting and connecting with her local club. “I find something to do all the time, like making Christmas cards, playing games on my tablet and cooking for fun,” she say with a smile.

With MePACS, Kathleen feels safe and knows that she is supported every day by a caring team.


For more information on MePACS Personal Alarms, call us on 1800 685 329 or submit an enquiry.