Information for assessors and referrers

The MEPACS Liaison Team is available between 7.00 a.m. and 5.00 p.m. Monday to Friday to answer any of your questions about Clients applications, waiting times or any other details.

MEPACS currently receive online Personal Alert Victoria (PAV) applications via InfoExchange and Connecting Care. If you would like to discuss the e-referral system your agency uses, please contact the Liaison Team and we will arrange to receive your online applications.

For information regarding the Personal Alert Victoria Guidelines and Eligibility Criteria, please go to:
www.health.vic.gov.au/agedcare/policy/pav.htm

‘Personal Alert Victoria’ booklets are downloadable from: www.health.vic.gov.au/agedcare/downloads/booklet.pdf

‘Personal Alert Victoria’ booklets are also available in hard copy by contacting the Department of Human Services on 1300 650 172.

We are always pleased to present the MEPACS service to any group of assessors, community groups or clients. Please call the MEPACS Manager on 03 9788 1208 to arrange a presentation.